Wellbee Medical Data Success Story: Supporting Greek start-up company for taking decisive steps for Electronic Health Records application (EHR)

This report presents a successful collaboration story between Wellbee Medical Data and the European Digital Innovation Hub “smartHEALTH”. Through this partnership, Wellbee effectively addressed the challenges to receive proof of concept and to test its platform in order to enter the health market.

Key Information

Wellbee, a Greek start-up, has developed a cloud platform that enables users to access their complete medical record history in a unified, simple, and secure environment. Unlike traditional paperwork, medical records on the Wellbee platform can be searched, managed, and shared upon user request, ensuring transparency and accuracy.
The platform allows users to control their medical data, which is not stored locally but can be accessed at any time. This data can be easily shared with insurance companies, doctors, or loved ones, with the client’s approval. Wellbee enhances the underwriting process for insurance companies by providing easy access to potential customers’ medical records, thereby eliminating delays. For healthcare providers, Wellbee improves the claims ratio by facilitating more efficient risk assessments. Additionally, the platform enriches the user experience for patients and their families, reshaping the customer journey and fostering loyalty while creating added value. Through Wellbee, a global online healthcare ecosystem is established, providing instantaneous access to medical data for patients, insurance companies, and healthcare providers while adhering to top security standards to enhance quality and deliver customer-centric services.

• Technologies Used: Software Architectures
• Collaboration Period: October 2023 – April 2024
• Services Provided: Test before Invest, Technical Guidance, Requirement Analysis, Non-Functional characteristics, Testing.

The Challenge

• Wellbee had no prior experience in the health sector.
• The platform must meet health sector compliance standards.
• Wellbee required technical expertise and suitable data for effective testing.

Wellbee start-up, faces several challenges as it aims to revolutionize the health sector by providing users with easy access to their medical records. As a newcomer, the company lacks industry experience, making it difficult to navigate the complex landscape of health regulations and compliance standards. This is particularly critical, as the platform must adhere to specific non-functional requirements that ensure data security and user privacy. Furthermore, Wellbee’s innovative approach to managing and sharing medical records relies on robust technical expertise, which it currently lacks. The involvement of smartHEALTH experts is essential, as they not only review compliance but also provide the necessary technical support and synthetic data for effective platform testing. Their services are vital, especially since such expertise is scarce in the market, and a successful proof of concept will bolster Wellbee‘s credibility with potential collaborators and investors, paving the way for future market deployment. Overall, while Wellbee has a promising business model to address the fragmentation of medical data, overcoming these challenges will be crucial for its success.

The Analysis

• Wellbee established a proof of concept and tested the platform with suitable data.
• The proof of concept demonstrated the platform’s functionality to investors and potential users.
• The detailed report from the EDIH experts provided the company with essential technical insights for their platform.
• Testing was facilitated by a specific API and synthetic data, resulting in the platform performing as expected.
• The company is now prepared to introduce the platform to the market and possible investors.

The company successfully met its two primary objectives: establishing a proof of concept and testing the platform with suitable data. The positive results from these efforts enable the company to demonstrate the platform’s functionality to potential users and investors. Additionally, the detailed report provided by EDIH experts offered comprehensive technical insights necessary for the platform’s development. The testing process, supported by a specific API and synthetic data, confirmed that the platform operated as expected, further validating its readiness for market introduction.

The Solutions

• Develop an API (Application Programming Interface) to test the platform with health data.
• Provide synthetic data to test the platform’s solutions and services.
• Test scalability, compatibility and security issues.

smartHEALTH experts from FORTH/CeHA possess extensive experience in creating software solutions for the health sector, having developed and supported over 200 applications across more than 60 medical departments. Their expertise aligns perfectly with WellBee‘s challenges in assessing its platform.
The experts identified three key consultation areas: 1) Scalability, Portability, and Performance; 2) Compatibility and Interoperability; and 3) Security and Privacy. Their methodology included detailed interviews with company representatives, resulting in a comprehensive report highlighting facts, potential risks, gaps, and compliance standards. The assessment was overwhelmingly positive, confirming that the platform is operational, secure, and effective, with recommendations for future functionalities and interoperability enhancements.
The cost of the service was covered completely by the EC and the Greek State, without any contribution from the company, thanks to the funding scheme of smartHEALTH EDIH.

The Implementation

• Wellbee successfully established a proof of concept and tested the platform with suitable data.
• Both company’s objectives were met, allowing the company to demonstrate the platform’s functionality to potential investors and users.
• smartHEALTH experts provided a detailed report, equipping the company with essential technical knowledge.
• The platform was tested using a specific API and synthetic data, performing as expected throughout the process.
• The platform met rigorous privacy, interoperability, and cybersecurity requirements, with successful evaluations across multiple parameters.
• Wellbee is prepared to introduce the platform to the relevant market.

Wellbee successfully achieved its objectives of establishing a proof of concept and testing the platform with suitable data, demonstrating its functionality to potential investors and users. The detailed report from smartHEALTH EDIH experts provided essential technical insights, while the testing process, facilitated by a specific API and synthetic data, confirmed that the platform performed as expected. With these achievements, the company is now ready to launch its platform to the market. The platform is anticipated to yield significant social benefits by enhancing citizens’ access to their medical records and facilitating better medication management. Moreover, Wellbee’s innovative approach mitigates privacy concerns by avoiding local data storage, successfully addressing the typical challenges associated with electronic health records (EHRs). Compliance with strict industry standards further ensures that the platform meets essential privacy, interoperability, and cybersecurity requirements, setting a strong foundation for its future success.

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